Refund policy

At Marie Tej, we hope you love your pieces as much as we do. If something isn't quite right, we're happy to help.

Returns

We accept returns on eligible items within 14 days of delivery.

To qualify for a return, items must be:

Unworn, unwashed, and in their original condition
Free of stains, odors, damage, or alterations
Returned with all original tags attached
Accompanied by proof of purchase

To initiate a return, please contact us at support@leointhesun.com with your order number and reason for return.

Once your return is approved, we will provide instructions and the appropriate return shipping address. Please do not send items back without first contacting us.

Approved returns must be shipped within 7 days of receiving return authorization.

Refunds

Once your return arrives, we will inspect the item and notify you of its approval status.

Approved refunds will be issued to your original payment method within 10 business days of approval. Please allow additional time for your bank or payment provider to process the refund.

Original shipping charges are non-refundable, except in cases of an incorrect, damaged, or defective item, or where required by law.

Return Shipping

Customers are responsible for return shipping costs unless an item arrives damaged, defective, or incorrect.

We recommend using a trackable shipping service, as we cannot guarantee receipt of returns sent without tracking.

We do not charge restocking fees.

Exchanges

We understand that finding the perfect fit can take a little trial and error.

If you'd like a different size or color, please contact us. Exchanges are subject to availability.

If a direct exchange is unavailable, you may return your eligible item and place a new order.

Final Sale Items

Items clearly marked Final Sale at the time of purchase are not eligible for return or exchange, except where required by law.

Damaged or Incorrect Items

Each Marie Tej piece is carefully inspected before shipping.

If your order arrives damaged, defective, or incorrect, please contact us within 7 days of delivery with your order number and photographs of the issue.

We'll work with you to make things right, including arranging a replacement or refund as appropriate, at no additional shipping cost to you.

This notification period does not limit any rights you may have under applicable consumer protection laws.

International Returns

International customers may contact us to request a return. Eligibility and instructions will be confirmed based on the destination and applicable laws.

Customers are generally responsible for international return shipping costs and any associated customs charges, except where applicable law requires otherwise.